North West Ambulance Service required the services of an M&E Consultant to provide detailed design and consultancy services in connection with a new Emergency Call Centre to cover the Greater Manchester Region.
In addition to the general M&E services the design included specialist systems such as a UPS system and standby generator to ensure electrical resilience and continuity of supply in the event of a power failure.
|North West Ambulance Centre|
|Location:||Parkway 3 Manchester|
|Main Contact:||Ray Lunt|
To provide a solution that is both practical, resilient and energy efficient.
RWA’s recommendations have provided the centre with a resilient standby power arrangement, minimising the possibility of the centres closure due to power failure. It has also created a centre which is people friendly, but with the flexibility in design to cater for changes for future expansion.
In what is potentially a very pressured environment, The North West Ambulance Service have a highly efficient call centre which is people friendly and as a result is a pleasant and professional working environment.